Welcome to Laplice

We’re truly happy to have you here. Whether you’re just discovering our collections or placing your very first order, we want your experience with Laplice to be as smooth and satisfying as slipping into an outfit that feels made just for you.

By browsing our website, placing an order, or interacting with our services, you agree to the terms below. These guidelines help keep everything fair, transparent, and respectful for you and for us. If anything ever feels unclear, please reach out. We’re always here to help.

Placing an Order

Every order you place with Laplice is prepared with care and attention. Once you click “Confirm Order,” your request enters our system and our team gets to work.

Before placing an order, please double-check your details especially your size, color choice, and shipping address. Once payment is processed and the order is confirmed, changes or cancellations might not be possible.

If you made a mistake or need assistance, contact us right away at info.laplice@gmail.com and we’ll do our best to help, depending on the production or dispatch stage.

Our Products & Craftsmanship

At Laplice, every item is designed to reflect quality and individuality. While we do our best to present products accurately, keep in mind that colors may slightly vary due to screen differences, lighting, or fabric variations.

These subtle differences make each piece unique a mark of genuine craftsmanship and not a defect.

We describe and photograph our products with honesty. If something doesn’t meet your expectations, please reach out your satisfaction always comes first.

Sizing & Fit

We know how important the right fit is. That’s why we offer clear size guides to help you find your perfect match. Please check measurements carefully before placing an order.

If you’re ever unsure, our support team is just an email away to help you decide. Because of the nature of our made-to-order process, returns or exchanges due to wrong size selection aren’t possible unless there’s a manufacturing issue.

Payment & Security

Shopping online should feel secure always. We accept payments through trusted gateways like Visa, MasterCard, PayPal, and other secure options.

Your payment details are encrypted and processed safely. We never store your full card information.

All prices on our website are listed in your selected currency (default: USD), and any taxes or shipping costs are calculated at checkout.

Once your payment is complete, your order begins processing. If it’s a custom or limited edition product, cancellations after production starts may not be possible.

Shipping & Delivery

We ship with trusted logistics partners like DHL, FedEx, and Skynet to ensure your order reaches you safely.

Delivery usually takes up to 25 business days, depending on the shipping option you choose Standard, Fast, or Express. In rare cases, delays may occur due to customs or external factors but don’t worry, we’ll keep you informed with tracking details as soon as your package is dispatched.

If a parcel is returned due to incorrect address, missed delivery, or customs issues, re-shipping charges will apply.

Once your order is with the courier, they become responsible for delivery but our team will always assist you if anything goes wrong.

Returns, Exchanges & Refunds

Every Laplice item is made with love and care, so we hope you adore it.

However, in case of a manufacturing defect, we’re happy to assist with an exchange or replacement.

Please contact us within 3 days of receiving your order with details and photos of the issue. Once verified, we’ll guide you through the next steps.

Refunds, if approved, are processed after full inspection and may take 10–15 business days.

Items damaged by the customer or worn after delivery aren’t eligible for return or refund.

We appreciate your patience handmade products deserve gentle care and time.

Cancellations

If you need to cancel your order, please let us know within 24 hours of placing it.

If production hasn’t started, we’ll try to accommodate your request.

Once an order enters production or is shipped, cancellations are not possible.

In some cases, a small deduction (up to 30%) may apply for cancellations during preparation, depending on the progress of your order.

Your Privacy Matters

We respect your privacy always.

We only collect the information necessary to process your order, improve our store, and connect with you better.

We never sell or share your personal data.

All information is stored securely, and we follow strict privacy practices.

For more details, you can always visit our full Privacy Policy page.

Feedback & Reviews

We absolutely love hearing from you whether it’s your feedback, a review, or a story about how you styled your Laplice outfit.

If you share your thoughts with us (through email, review forms, or social media), you agree that we may display them on our website or marketing channels using only your first name or initials. You’ll always remain the rightful owner of your words.

A Note on Originality

All images, product descriptions, text, and branding materials on laplice.com are the property of Laplice.

Please do not copy, reuse, or reproduce our content without written permission. Our visuals and wording are part of our creative identity built with care and originality.

Updates to These Terms

We may occasionally update our Terms and Conditions to stay transparent and up to date.

Any major updates will be posted clearly on this page.

By continuing to use our website or services, you automatically agree to the latest version.

Final Words

At Laplice, we don’t just sell fashion we share confidence, individuality, and timeless beauty. Every piece is designed to make you feel effortlessly elegant, because your trust and satisfaction mean everything to us.

If you ever need help, have a question, or just want to chat, we’re always here.

info.laplice@gmail.com

With love,

The Laplice Team 🤍